Shipping & Returns

Shipping Policy Last updated: (5/Oct/26)

Where we ship We currently ship only within the United States. Orders ship from Miami, Florida.

Shipping rates

Free shipping on orders of $35 or more. $4.99 flat rate on orders under $35. Processing time Orders are processed within 1–2 business days. You'll get an email with tracking details when your order ships.

Delivery Delivery times depend on the carrier and your location. Most orders arrive within 3–7 business days after they ship.

Problems with delivery If your package is lost or arrives damaged, email support@chargenest.org and we'll make it right.